Our client is a prestigious organisation operating at the forefront of a highly complex and regulated sector. With a workforce of 8000+ colleagues, they’ve built an exceptional reputation not just for the critical work they do, but for genuinely valuing their people. They’re one of the few employers offering a 9-day working fortnight as standard, combined with market-leading benefits and a commitment to professional development that goes beyond the ordinary. This is an employer that understands career success and quality of life go hand in hand.
As Employee Relations Lead, you’ll be at the heart of their people strategy, overseeing the delivery of high-quality, legally compliant HR services while coaching and developing an advisory and support team of 6. You’ll lead by example, managing your own complex caseload while setting clear direction and empowering your team with the skills and resources they need to excel.
This is a role where you’ll shape culture, drive continuous improvement, and embed a truly service-led approach that puts colleagues first. You’ll work collaboratively with their HR Centre of Excellence Heads and HRBP cohorts to ensure services meet evolving business needs, while providing expert analysis and strategic insight that influences decision-making at the highest levels. Your voice will matter as you promote a culture of safety, quality, and collaboration across the organisation.
You will be able to demonstrate proven experience in managing complex workloads while demonstrating exceptional facilitation, mediation, and stakeholder management skills. You’re a confident communicator who inspires trust and collaboration, with the coaching expertise to develop talent and the analytical capability to turn HR data into actionable insights.
Ideally, you’ll have led HR teams through change, managed employment relations complexities including tribunals and trade union consultation, and delivered measurable results in demanding, fast-paced environments. If you have mediation skills or experience working within Centre of Excellence frameworks, even better.
Above all, you thrive when priorities shift, bringing initiative, enthusiasm, and the ability to remain calm and constructive under pressure.
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Debbie works hard and is one of the most responsive resourcing partners I have worked with. Organised and always constructive with an eye to the bigger picture, I appreciated her honesty during the hiring process and the clear passion she has for what she does. A business owner herself she understands the commercials and reality of running a business but at same time is intuitive and emotionally intelligent in her approach and has an eye to long term relationships and plays that long game well.
Ali Humphries, CPO & Consultant
